Shipping Terms
Returns
We hope you will be delighted with your Cream & Co product. However, should you wish to return it please do so within 30 days of receipt.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
We also do not accept product returns of underwear or nightwear.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Any queries please email customerservice@creamandco.com
Exchanges
We replace items if they are defective or damaged or you require another size. If you need to exchange please send us an email at customerservice@creamandco.com and send your item to: Cream and Co, Yew Tree House, Holt Lane, Holt, Dorset, Wimborne, BH21 7DJ, United Kingdom.
Shipping
To return your product, you should mail your product to: Cream and Co, Yew Tree House, Holt Lane, Holt, Dorset, Wimborne, BH21 7DJ, United Kingdom
You will be responsible for paying for the shipping costs when returning your item. Shipping costs are non-refundable unless the item was faulty.
If you are shipping an item over £50, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
We hope you will be delighted with your Cream & Co product. However, should you wish to return it please do so within 30 days of receipt.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
We also do not accept product returns of underwear or nightwear.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Any queries please email customerservice@creamandco.com
Exchanges
We replace items if they are defective or damaged or you require another size. If you need to exchange please send us an email at customerservice@creamandco.com and send your item to: Cream and Co, Yew Tree House, Holt Lane, Holt, Dorset, Wimborne, BH21 7DJ, United Kingdom.
Shipping
To return your product, you should mail your product to: Cream and Co, Yew Tree House, Holt Lane, Holt, Dorset, Wimborne, BH21 7DJ, United Kingdom
You will be responsible for paying for the shipping costs when returning your item. Shipping costs are non-refundable unless the item was faulty.
If you are shipping an item over £50, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.